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SHIPPING & RETURNS
Delivery Information
At Ever Prime, we aim to get your order to you as quickly and smoothly as possible. Below you’ll find everything you need to know about our delivery options.
Processing Your Order
Once your order is placed, our team begins preparing it right away. Orders are typically processed within 2-3 business days (excluding weekends and holidays). During busy periods, processing times may be slightly longer.
Shipping Options & Delivery Times
We offer standard delivery options depending on your location:
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Standard Delivery – Estimated arrival within 3–5 business days after dispatch
Tracking Your Order
As soon as your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow your delivery every step of the way.
International Shipping
We ship worldwide. Delivery times for international orders vary by destination and may take between 5–15 business days. Please note that customs duties or import taxes may apply depending on your country.
Delivery Costs
Shipping costs are calculated at checkout based on your location and chosen delivery method. From time to time, we may offer free shipping promotions.
Delays & Issues
While we do everything we can to meet estimated delivery times, delays can occasionally occur due to factors outside our control. If your order hasn’t arrived within the expected timeframe, please contact our support team and we’ll be happy to help.
Return & Exchange Policy
Your satisfaction is our top priority at Ever Prime Active. If you’re not completely happy with your purchase, we offer a straightforward return and exchange policy. You can easily return or exchange items within a specified period after purchase, ensuring you find the perfect fit and style. We believe in building trust with our customers, and our hassle-free return process is designed to give you peace of mind.
But before you purchase a product, please check our size guide to make sure you are ordering the correct size.
If you have any questions about how to initiate a return or exchange, please don't hesitate to contact us. We're here to help you every step of the way.